Privacy policy.
Last updated: November 2025
Welcome to The Creative’s Toolkit. Your privacy is important to us, and we are committed to protecting your personal information while delivering a beautiful, seamless experience across our website, courses, digital store, and community spaces.
This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (thecreativestoolkit.co), purchasing our products, or interacting with us, you agree to this policy.
1. Information We Collect
We collect information to help us provide our services, support your learning experience, and improve our offerings.
Information you voluntarily provide
• When you enrol in a course
• When you purchase presets or digital products
• When you join our email list or download freebies
• When you use our contact form or chatbox
• When you apply for internships, mentoring, or outreach opportunities
This may include your:
• Name
• Email address
• Billing information
• Telephone number (if provided)
• Social media handles (if you interact with us there)
Information collected automatically
• IP address
• Device type
• Browser type
• Pages viewed
• Time spent on our site
• General location data
• Behavioural analytics (via Squarespace Analytics & Google Analytics)
Information from third-party tools
• Payment providers (e.g., Stripe)
• Email marketing platforms (e.g., Flodesk)
• Chatbox platforms (e.g., Tawk.to)
• Course hosting tools (Squarespace Member Areas)
We never see or store your full payment card details.
2. How We Use Your Information
We use your information to:
• Deliver courses, downloads, and digital products
• Process payments
• Provide customer support and answer questions
• Send course updates, newsletters, and launch announcements
• Improve our website, offerings, and user experience
• Personalise content and recommendations
• Maintain business, legal, and security records
You will only receive marketing emails if you’ve opted in.
You can unsubscribe at any time.
3. Cookies & Tracking Technologies
Our site uses cookies and similar technologies to:
• Maintain site functionality
• Analyse traffic and behaviour
• Personalise your browsing experience
• Support marketing campaigns
You can adjust your cookie preferences in your browser settings.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who help us operate our business, such as:
• Payment processors
• Email service providers
• Analytics tools
• Course delivery tools
• Chatbox support platforms
These partners only receive the information necessary to perform their services and must protect your data.
We may also share information if required by law.
5. Data Storage & Security
We take data protection seriously.
Your information is stored securely through our trusted third-party providers (Squarespace, Stripe, Google Analytics, etc.), all of whom follow industry-standard security practices.
While no online system can be 100% secure, we use reasonable safeguards to protect your data from unauthorised access, loss, or misuse.
6. Your Rights
Depending on your location, you may have rights to:
• Access the personal information we hold
• Correct or update your information
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data
• Withdraw consent at any time
7. Children’s Privacy
Our website, products, and courses are not intended for children under 16.
We do not knowingly collect information from children.
8. Links to Other Websites
Our site may contain links to external websites, publications, or partner sites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The “Last Updated” date will reflect the most recent version. Continued use of our website indicates acceptance of any changes.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.